Help Guides

FAQs

Why was JustQandA created?
JustQandA was established with the aim of expanding the community's access to experts, influencers, and leaders from around the world. Our goal is to bridge the gap and facilitate meaningful interactions between these esteemed individuals and the community.
What equipment do I need for a successful Q&A session?
To connect and run a Q&A session on Zoom, all you need is a device with internet access. While any device can be used, we recommend using a laptop or desktop computer with the Zoom application installed for optimal performance. For a comprehensive list of Zoom-compatible devices, please refer to the official Zoom compatibility page found here.
Do I need a Zoom account or experience to run a Q&A on your platform?
Not at all! You can host a Q&A session on our platform without having a Zoom account or any prior experience with Zoom. Once your Q&A is confirmed, we will provide you with a direct link that will automatically open Zoom on your device. It's hassle-free and requires no additional setup on your part.
Can I use other video-conferencing platforms instead of Zoom for my Q&A?
No, currently we exclusively support Q&A sessions through Zoom.
Need Assistance?
Absolutely! If you find yourself stuck or need any help, we are here to assist you. You can reach out to us via email at hello@justqanda.com or give us a call on our support hotline at +61 413 948 985. Our support team will be available to assist you during your session.